Overview:

Thank you for choosing our products. We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. Please take a moment to review our policies below.

Refunds and Returns:

We offer a 30-day refund and return policy for our products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items are subject to a $25.00 restocking fee.

If you are not completely satisfied with our product, please contact us. Your feedback is valuable and will help us improve our products.

Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds:

If you haven’t received your refund yet, please check your bank account again. If the refund still hasn’t been posted, please contact your credit card company or bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges:

We only replace items if they are defective or damaged. If an item was damaged during transit, please take pictures and contact us so we can document the incident with the shipping provider.

Shipping Returns:

If you would like to return a product, please email us to receive the return address. You will be responsible for paying the restocking fee for returning your item. Restocking fees are non-refundable. If you receive a refund, the cost will be deducted from your refund.

The time it may take for your exchanged product to reach you may vary depending on where you live.

Privacy Policy

Colorfast Chemicals is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, and protect your personal information.

Collection and Use of Personal Information

We collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase on our website. We use this information to process your order and to communicate with you about your order.

We may also collect personal information when you sign up for our newsletter or create an account on our website. We use this information to send you marketing communications and to improve your shopping experience.

Sharing of Personal Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share your personal information with our service providers to process your order, such as shipping companies and payment processors. We require our service providers to keep your personal information confidential and to only use it for the purposes of providing services to us.

Security of Personal Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. We use SSL encryption to protect your payment information and restrict access to your personal information to only those employees who need it to perform their job functions.

Cookies

We use cookies to enhance your shopping experience and to improve the functionality of our website. Cookies are small pieces of data that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this privacy policy by posting a notice on our website or by contacting you directly.

Need help?

If you have any questions or concerns about our privacy policy, Contact us.